Terms and Conditions – HodalCity.com

Welcome to HodalCity.com. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchases.

1. General

• These Terms and Conditions govern your use of HodalCity.com and any purchases made through our platform.
• We reserve the right to update or modify these terms at any time without prior notice. The updated terms will be effective as soon as they are posted on the website.
• By continuing to use our website, you accept any changes to these terms.

2. Eligibility

• You must be at least 18 years old to use our website or make purchases.
• By using our services, you confirm that you have the legal capacity to enter into a binding agreement.

3. Orders and Payments

• All orders placed on HodalCity.com are subject to product availability and acceptance by us.
• We reserve the right to cancel or refuse any order at our discretion, with a full refund issued if payment has been made.
• Payments must be made through the secure payment methods provided on our website. All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
• You agree to provide accurate billing and contact information when placing an order.

4. Shipping and Delivery

• We aim to deliver products within the estimated time frame provided at checkout. However, delays may occur due to unforeseen circumstances.
• Shipping costs, if applicable, will be displayed at checkout.
• You are responsible for providing accurate delivery information. HodalCity.com is not liable for delays or non-delivery due to incorrect or incomplete addresses.

5. Return and Replacement Policy

• Eligibility for Returns/Replacements:
  • Returns or replacements are accepted only within 1 day of delivery.
  • Products must be unused, in their original packaging, and in the same condition as received.
  • Items that are damaged, defective, or incorrect may be eligible for a replacement or refund, subject to verification.
• Process:
  • To initiate a return or replacement, contact our customer support team at hodalcity.in@gmail.com within 1 day of receiving your order.
  • Provide your order number, product details, and reason for return/replacement.
  • Approved returns/replacements must be shipped back to us within 2 days of approval, with return shipping costs borne by the customer unless the product was defective or incorrect.
• Refunds:
  • Refunds will be processed within 7-10 business days after we receive and verify the returned product.
  • Refunds will be issued to the original payment method.
  • Shipping charges are non-refundable unless the return is due to our error.
• Non-Returnable Items:
  • Personalized or custom-made products.
  • Perishable goods, undergarments, or items marked as non-returnable at the time of purchase.

6. Cancellations

• Orders can be canceled before they are shipped. Contact hodalcity.in@gmail.com with your order number to request a cancellation.
• Once an order has been shipped, it cannot be canceled but may be eligible for return under the Return and Replacement Policy.

7. Product Information

• We strive to provide accurate product descriptions and images. However, we do not guarantee that all details, colors, or specifications will be error-free.
• If a product does not match its description, you may request a return or replacement as per our policy.

8. Limitation of Liability

• HodalCity.com is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• Our liability is limited to the amount paid for the product in question.

9. Intellectual Property

• All content on HodalCity.com, including text, images, logos, and designs, is the property of HodalCity.com or its partners and is protected by intellectual property laws.
• You may not reproduce, distribute, or use any content without prior written permission.

10. Privacy

• Your use of our website is also governed by our Privacy Policy, available on HodalCity.com.
• We collect and use your personal information solely to process orders, improve our services, and communicate with you.

11. Governing Law

• These Terms and Conditions are governed by the laws of India. Any disputes arising will be subject to the exclusive jurisdiction of the courts in Hodal, Haryana.

12. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:

• Email: hodalcity.in@gmail.com

By using HodalCity.com, you acknowledge that you have read, understood, and agree to these Terms and Conditions.